At Rolvenden Pre-School, we are committed to protecting the privacy and personal information of all children, parents, carers and visitors to our website.
This Privacy Policy explains how information may be collected, used and stored when you interact with Rolvenden Pre-School, including through our website, contact forms, social media platforms and mailing communications.
Who We Are
Rolvenden Pre-School is a registered charity based in Rolvenden, Kent.
Our website, digital support and some communication services are managed on behalf of the pre-school by:
Rockpool Creative
Freelance Digital & Marketing Support
Managed by Frances Clifford
Rockpool Creative provides website management, technical support, design, social media support and communication assistance for Rolvenden Pre-School.
Information We May Collect
We may collect and process information including:
- Parent/carer names
- Child names and dates of birth
- Contact details including email addresses and telephone numbers
- Information submitted through website contact forms
- Enquiry information relating to admissions
- Mailing list sign-ups
- Website usage data and analytics
- Social media interactions or messages
How Your Information Is Used
Your information is used only for purposes connected with Rolvenden Pre-School, including:
- Responding to enquiries
- Providing information about admissions and sessions
- Communicating important updates
- Managing mailing lists and newsletters
- Improving our website and communications
- Supporting the safe and effective running of the pre-school
Data Protection & Confidentiality
Any information collected through the website or related communications is treated confidentially and securely.
Frances Clifford / Rockpool Creative may have access to relevant website or communication data solely for the purpose of providing website management, technical support and communication services on behalf of Rolvenden Pre-School.
Your information is never sold, shared or distributed to third parties for marketing purposes.
We take reasonable steps to ensure any data held digitally is securely stored and appropriately protected.
Social Media
Rolvenden Pre-School may use social media platforms to share updates, news and photographs in accordance with permissions provided by parents/carers.
Private messages or interactions via social media may be retained for communication and safeguarding purposes where appropriate.
Mailing Lists
If you choose to subscribe to any mailing list or newsletter, your contact details will only be used for communications relating to Rolvenden Pre-School.
You may unsubscribe at any time.
Cookies & Website Analytics
Our website may use basic cookies or analytics tools to help us understand how visitors use the website and improve user experience. This information is anonymous and does not identify individual users.
Your Rights
You have the right to:
- Request access to personal information held about you
- Request corrections to inaccurate information
- Request deletion of data where appropriate
- Withdraw consent for communications at any time
Contact
If you have any questions regarding this Privacy Policy or how your data is handled, please contact: